Helpdesk
The help desk is the best way to contact the Hosting Matters staff directly. Logging problems through the help desk allows us to work quickly and efficiently to resolve issues. To access the helpdesk, please visit http://www.hmhelpdesk.com.

Knowledgebase
A searchable knowledgebase is also available for quick reference. To access this area, please visit http://www.hmhelpdesk.com/?_a=knowledgebase .

Community Forums
Join our lively and friendly forum. Get answers to your questions and join other members in general conversations of all sorts. The forum can be accessed at http://forums.hostmatters.com

The News and Announcements section of the forum is our primary outlet for important information that may affect your account. We recommend subscribing to the News and Announcements forum so that you can receive notifications via email when posts are made.

Client Mailing Lists
If you would like to subscribe to the client mailing lists, please visit the following links. Note that subscriptions to the lists are verified before activation. All notification lists are moderated and low volume.

Direct clients sign up here.
Resellers sign up here.

Server Status
View the status of your server or the network. We will also post emergency announcements here in the event the forums are inaccessible. The server status page can be accessed at http://www.hmstatus.com